5 days a week (Monday – Friday). The cost is dependent on the location of delivery.
– Free delivery on orders over €500 within Cork, Kerry, Limerick and Clare.
– Cork, Kerry, Limerick & Clare orders under €500 – deliveries are €29.
– Local delivery under €500 is free within a 20 km radius of the store.
– Nationwide (excluding Northern Ireland) deliveries are €79.
Please ask a member of staff in-store or give us a call if you require any more details.
Once your order has been accepted and processed you will be contacted to arrange delivery.
You will be advised of an approximate delivery time of morning or afternoon. All times are approximate as you can appreciate due to circumstances beyond our control such as traffic congestion, breakdowns & inclement weather can play a role in the time you get your delivery, for which we will not be responsible.
Please ensure that at the time of delivery you have provided sufficient contact telephone numbers for us to be able to reach you at all times during that particular day. Delivery will typically be made one to two weeks from receipt of order provided the item is in stock, or once it arrives at our warehouse.
Should you wish to change the delivery address of your order prior to delivery please contact our Delivery Department on 023 885 6666 with your amended details as soon as possible.
If you request your furniture to be placed in a specific room we are happy to do so, however, we cannot accept liability for any damage to property that may occur as a result. When your goods arrive, it is important that you check your order is correct and undamaged immediately and notify us of any issues within 24 hour
We strongly advise customers, before purchasing furniture, to ensure that the dimensions of the doors, entrance hall & room are suitable for the intended purchase, as we are unable to offer a refund if the items are found unsuitable. If your purchase does not fit, we can issue you with a credit note, less 20% restocking fee. Special orders cannot be returned.
Special Orders – any non-stock item which has been ordered in as a special for the customer. These items will have been ordered with the manufacturer as a special production and cannot be returned. Whilst every reasonable effort will be made, delivery times quoted on your order are approximate and cannot be guaranteed. Our Delivery Department will contact you when your goods arrive at our warehouse and they will arrange a delivery appointment with you.
Alterations to carpet and flooring orders cannot be accepted as these items are cut and measured to size upon receipt of the order.
If you require all your furniture to be delivered to you in one drop rather than accepting partial delivery of items that come in early, then please notify a salesperson or customer service representative of this and we will be happy to oblige.
If due to circumstances outside your control you are unable to accept delivery when your goods arrive in to us we are happy to store your goods Free of Charge in our warehouse for a maximum period of 4 weeks, providing the goods have been paid for in full within 7 days of notification of availability. If after this period you are still unable to accept delivery then a further 4-week storage facility will be available, however, a storage fee of €50 per week will apply. We are unable to extend storage facilities beyond this period.